Privacy Policy

1. Introduction

gdbet ("we", "our", or "the Platform") operates the online gaming platform accessible at gdbet.app. This Privacy Policy describes how we collect, process, store, and protect the personal information of users ("you" or "the Player") who access our platform from Bangladesh, including players located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

By registering an account or using gdbet's services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue use of the platform immediately. This policy applies to all players aged 21 and above, as gdbet services are strictly for adults.

2. Information We Collect

We collect different categories of information depending on how you interact with our platform. The information collected falls into two broad categories: information you provide directly and information gathered automatically.

Information You Provide Directly

• Full name, date of birth, and National ID (NID) number for account verification and age compliance (21+ only).
• Email address and mobile phone number used for account communications, OTP verification, and promotional updates.
• Financial information including bKash account numbers, Nagad wallet IDs, Rocket numbers, Upay IDs, and bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) used for processing deposits and withdrawals.
• Username, password (stored in encrypted form), and security question responses used for account access and recovery.
• Any documents voluntarily submitted for KYC (Know Your Customer) compliance, such as a photo of your NID card or utility bill for address verification.

Information Collected Automatically

• Device identifiers including IP address, browser type and version, operating system, and device model to detect suspicious activity and enforce geographic restrictions.
• Session logs including login timestamps, pages visited, games played, bet amounts, wagering history, and cashout records for fraud prevention and responsible gaming monitoring.
• Cookies and similar tracking technologies used to maintain session state, remember preferences, and measure platform performance.
• Referral data and UTM parameters when you arrive via a promotional link or affiliate partner, used to attribute bonuses and track campaign performance.

3. How We Use Your Information

gdbet uses collected personal information solely for legitimate purposes directly related to operating the platform, ensuring player safety, and meeting our legal and compliance obligations. Specifically, your data is used to:

• Create and manage your player account, process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintain accurate financial records.
• Verify your identity through KYC procedures, confirm you meet the 21+ age requirement, and prevent underage gambling on the platform.
• Detect and prevent fraudulent transactions, unauthorized account access, money laundering, and any activity that violates our Terms and Conditions.
• Send you account notifications, transaction confirmations, security alerts, and — where you have opted in — promotional communications about new games, bonuses, and seasonal offers around Eid, Pohela Boishakh, and major cricket events.
• Improve platform performance, personalize the gaming experience, and conduct internal analytics that help us develop new features for Bangladeshi players.

4. Data Sharing and Third Parties

gdbet does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We only share your information in the limited circumstances described below:

• Payment Processors: Transaction data is shared with payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) strictly to execute deposits and withdrawals on your behalf. These providers operate under their own privacy frameworks and are bound by confidentiality agreements with gdbet.
• Game Providers: Game studios and content providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive anonymized session data necessary to deliver gameplay, calculate RTP, and verify RNG outcomes. They do not receive your identity or financial details.
• Legal and Compliance Authorities: Where required by law, court order, or a regulatory body, gdbet may disclose personal information to competent authorities. We will notify you of such disclosure to the extent permitted under applicable law.

5. Cookies and Tracking Technologies

gdbet uses cookies, local storage, and similar browser-based tracking mechanisms to provide a seamless, personalized experience on our platform. Cookies allow us to remember your session state so you do not need to log in repeatedly, store your preferred language and display settings, monitor platform stability, and gather aggregate usage data to improve page performance.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain platform features, including automatic login and game history retrieval. We do not use third-party advertising cookies or cross-site tracking cookies.

6. Data Security

Protecting your personal data is a core responsibility that gdbet takes seriously. We implement multiple layers of technical and organizational security measures to guard against unauthorized access, accidental loss, destruction, or disclosure of your information.

SSL Encryption

All data transmitted between your browser and gdbet's servers is protected by SSL (Secure Sockets Layer) encryption. This ensures that any information exchanged during login, deposits, withdrawals, and account updates cannot be intercepted or read by unauthorized parties.

Access Controls

Access to personally identifiable information within gdbet is strictly restricted on a need-to-know basis. Internal staff with access to player data are subject to confidentiality obligations, and all access events are logged and reviewed regularly for anomalies.

Data Storage and Retention

Player account data is retained for as long as your account remains active and for a defined period thereafter as required for audit, compliance, and dispute resolution purposes. When data is no longer required, it is securely deleted or anonymized in accordance with our internal data lifecycle policy.

7. Your Rights as a Player

gdbet recognizes that you have meaningful rights over your personal data. You may exercise any of the following rights by contacting our support team at [email protected]:

• Right of Access: You may request a copy of all personal data gdbet holds about you, including your account details, transaction history, and any KYC documents on file.
• Right to Rectification: If any of your personal data held by gdbet is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to Erasure: You may request the deletion of your personal data where it is no longer needed for the purposes for which it was collected, subject to any legal retention requirements that override this right.
• Right to Withdraw Consent: Where data processing is based on your consent (for example, receiving marketing emails), you may withdraw that consent at any time without penalty. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

8. Children and Minors

gdbet's platform is strictly intended for adults aged 21 and above. We do not knowingly collect, store, or process personal data belonging to individuals under 21 years of age. If you are a parent or guardian and believe that a minor has registered an account on our platform, please contact us immediately so that we can take appropriate action, which may include account suspension and permanent data deletion.

• Age verification is conducted during the account registration process as a mandatory step.
• Any account found to belong to a person under 21 will be immediately suspended and all associated funds and winnings will be forfeited pending investigation.
• We support responsible gaming tools including deposit limits, session time reminders, and self-exclusion mechanisms for all adult players.
• Parents in Bangladesh who have concerns about their child's potential access to online gaming platforms should use available parental control software or contact us directly.
• 21+ policy is clearly displayed on all gdbet registration and login interfaces as a non-negotiable requirement.

We take child protection with the utmost seriousness and maintain zero tolerance for any circumvention of age verification controls.

9. Changes to This Privacy Policy

gdbet reserves the right to update or modify this Privacy Policy at any time. When we make material changes to the policy, we will notify registered players via email or through a prominent notice on the platform at least 7 days before the change takes effect. The revised policy will carry an updated "Last Updated" date at the top of the page.

Your continued use of gdbet after any such changes constitutes your acknowledgment of the updated policy. We encourage all players to review this page periodically, particularly before making any significant transactions or changes to their account settings.

10. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with applicable laws. Any disputes arising from or related to this policy or gdbet's data handling practices shall be subject to the jurisdiction of the competent courts. gdbet strives to resolve all privacy-related concerns amicably and encourages players to contact our support team before pursuing formal legal remedies.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way gdbet handles your personal data, our dedicated support team is available 24/7 to assist you. We aim to respond to all privacy-related inquiries within 2 business days (Bangladesh Standard Time, UTC+6).